NEWS

TOYOTA has announced the latest global recall campaign does not affect models sold in the UK. This is because right-hand drive Land Cruiser models are set up differently so British buyers have escaped the recall hitting headlines in other countries. For left-hand drive Land Cruisers (and their Lexus equivalents), the recall fixes issues with the [...]

TOYOTA is 80 percent through its 180,000-car recall programme 8 weeks after initiation. The maker has praised ‘unstinting efforts’ by its dealers and service centres to process so many cars so quickly. ‘Owners have been able to have their vehicles fixed at their convenience, with minimum delay,’ said a spokesman. Now, car dealers will continue [...]

TOYOTA cars have suffered no discernible drop in secondhand values following the recent big recalls. Glass’s says there are no signs of any change as the maker begins to recover after the past few months’ drama. ‘Many Toyota models still boast some of the strongest residuals in the UK used car market,’ said Glass’s car [...]

TOYOTA has held the first meeting of its new Global Quality committee to set the agenda for future work. TMC president Akio Toyoda chaired the meeting, which will investigate the cause of quality problems such as the recent spate of recalls. The firm says quality will be approached from the customer’s point of view in [...]

TOYOTA has moved to reassure retail car buyers by introducing a 5 year warranty on its new car range. From this weekend, private car buyers will be offered the 5 year new car warranty. What’s more, if the 5 year warranty is not for them, they can choose the regular 3 year warranty option, but [...]

TOYOTA reports a big effort from car dealers has helped it fix over two thirds of its recalled models after 6 weeks. That equates to 119,000 cars receiving attention from the Toyota UK car dealer network. ‘The rapid progress has been made possible thanks to the commitment and hard work of the teams at Toyota’s [...]

TOYOTA Prius used prices are beginning to rise again now the well publicised brake recall issue has passed. Exchangeandmart.co.uk reports that prices, which plummeted a few months ago, are now on the up. Falling from £9230 in December 2009 to £8650 last month, used values are staging a recovery. This is being reflected in the [...]

TOYOTA has rectified more than half of cars needing attention under the big accelerator pedal recall. That equates to more than 90,000 cars, and is the result of a massive effort from the firm’s dealers. It’s even more impressive because the recall has only been running for 4 weeks! The firm’s 200-plus UK service centres [...]

TOYOTA dealers have helped the firm handle recent highly publicised recall events by setting a new sales record. The Toyota Prius has just recorded its best-ever monthly sales record in the UK. 538 models were sold in February 2010 – more than double the previous best score set in February 2008. This, said the firm, [...]

TOYOTA’S reputation is remaining in tact says one car dealer supplier after a recent poll. Warranty Direct asked visitors to its website whether they viewed Toyota as a ‘less reliable mark’ because of the recalls. 76 percent of people said they did not. This has led the firm to pronounce the reliability of Toyota as [...]

CAR dealers should see recalls as an opportunity to impress customers with relationship building techniques. Network Automotive says that, while the negative publicity of car recalls is not ideal, it’s also the perfect opportunity to demonstrate the integrity of both the car maker and the dealer. Both speed and efficiency can be showcased if things [...]

WE all make mistakes – they’re unavoidable, but it’s how you fix them that makes the real difference. There are thousands of very angry Toyota customers out there right now who are driving cars they’ve got to take back to dealers for repairs. But if retailers are clever about this huge recall, they could actually [...]

TOYOTA car dealers across the country are today starting work on the big accelerator pedal recall. Work will start on customers’ cars at the 206 UK Toyota service centres this morning. Things will progress quickly too, promises Toyota. Car dealers have the capacity to process a massive 6000 cars every day – and, by the [...]

TOYOTA is to issue another recall of UK cars due to concerns over the ABS brakes of the Prius. The firm’s car dealers will see an estimated 8500 Prius built before January 27 2010 for remedial work. VOSA will start writing to customers in the next few days, says Toyota, to advise them a dealer [...]

ABI chiefs have confirmed all Toyotas are fully covered under car insurance policies regardless of recalls. The clarification has come after ‘Mr Loophole’ lawyer Nick Freeman suggested the models may not be covered. This has worried Toyota customers and has led the official ABI body to ‘confirm that motor insurance policies will continue to cover [...]

TOYOTA faces a big financial hit from the accelerator pedal recall crisis as UK repair plans take shape. Analysts say the bill could top $2bn. That does not include the additional cost of separate issues surrounding the Toyota Prius in Japan. Toyota GB has also revealed it has now identified all the affected owners in [...]

TOYOTA continues its policy of full transparency by today releasing details of the accelerator pedal fix. Car dealers will start receiving shipments of parts for this from next week. The fix involves reinforcing the pedal assembly with a steel reinforcement bar. This reduces surface tension in the pedal – and ensures the friction that can [...]

HONDA is to join fellow Japanese brand Toyota in issuing a big recall of one of its biggest selling models. The firm has announced that all Jazz sold between 2002 and 2008 must go back to Honda dealers for a checkup. It is due to the possibility of the electric window mechanism catching fire – [...]

PEUGEOT and Citroen car dealers will be handling recalls too as the Toyota accelerator problem stretches. It has been confirmed that both the Citroen C1 and Peugeot 107 are going to be recalled to check and rectify the problem. Toyota builds the cars for PSA at its factory in the Czech Republic. Since Toyota’s announcement [...]

TOYOTA has revealed that 8 models will be recalled across Europe to fix the potential sticking accelerator problem. Car Dealer Magazine has just seen the full list, and can bring you full details, including production start and end dates, here. It includes some real big sellers for the brand: •    Aygo (Feb 2005 – Aug [...]