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OUR LATEST ISSUE Car Dealer Issue 40
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Douglas Stafford
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9-5 mind-set costs dealers

51 PER cent of dealer website hits occur when showrooms are closed, peaking between 7pm and 10pm says GForces. The firm says that despite this, a ‘paltry’ three per cent of the UK’s top 200 dealers have any kind of out-of-hours enquiry management service – either in the form of telephone call handling or ‘Live [...]

Lost leads for dealers?

DEALERS who do not offer a Live Chat feature on their website are missing out on a prime opp to get leads. As less than 1 in 10 dealers actually DO offer chat, this means thousands of potential leads are being lost each day to rivals! GForces says the evidence is clear: websites offering live [...]


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